ショップの次の一歩についてお話ししましょう。
Want to develop your business, organize your sales or make better use of the Ultineo tools? Send us a message: our team reads the messages sent through this form and replies by e-mail.
ご連絡ください
下のフォームにご記入ください。実際のスタッフが折り返しご連絡します。
Our team reads the messages sent through this form and replies by e-mail.
Your details are used to handle your request and to reply. Your e-mail address and phone number may be checked by a verification service. See our プライバシーポリシー をご覧ください。
What to write to us about
The form asks which product your request is about, and the subject field is optional. Here is what to choose and what to put in the subject.
- A project or a purchase
Choose the product you are interested in and say in the subject what you want to start, for example "New shop" or "Application project". To become a customer of Ultineo SaaS or Ultineo E-commerce, you can also send that product's application directly.
- Help with an account
Choose the product your account belongs to and put the name of your shop or project in the subject. Describe what you were doing and what you saw, and never send a password.
- A partnership
Choose the product your proposal is closest to and put "Partnership" in the subject. Tell us who you are, an agency, a service provider or an integrator, and what you propose.
- Press
Choose the product your question is closest to and put "Press" in the subject. Tell us which publication you write for and what you need.
- Privacy or security
Choose the product concerned and put "Privacy" or "Security" in the subject. Describe the account or the request concerned, or the page affected, and never send a password.
- Anything else
Choose the product closest to your question and say in the subject what it is about. Write to us in English or French.
Other ways to reach us
Each product has its own help center, and you need no account to read it. Start there for a question about setting up or using the product.
If you are a customer, "Send feedback", at the bottom of the navigation of your workspace, sends our team a bug report, an idea or a remark. It is not a support request and no reply is given to it, so use the form on this page when you expect an answer.
For a formal notice or a privacy request, you can also write to the e-mail address published on our legal pages.
知っておきたいこと
Our team reads the messages sent through this form and replies by e-mail.
いいえ。フォームはどなたでもご利用いただけ、登録は不要です。
Your details are used to handle your request and to reply. Your e-mail address and phone number may be checked by a verification service. See our Privacy policy.
お問い合わせの前に
- できることを見つける
ブランド、カタログ、注文、分析、マーケティングのためのツールをご覧ください。
- ショップ作成
ショップのアイデンティティ、テーマ、ページ、ナビゲーションのツールをご覧ください。
- ガイドとヘルプ
ショップの設定と運営をステップごとにサポートします。