メディア・文化・コミュニケーション · 通信
通信事業者向けの AI アプリケーション
障害チケットの仕分け、障害のお知らせ作成、料金プランと請求の説明、解約の兆候やリスクのある SIM 再発行の発見を行います。
これらのアプリケーションが担う業務
- 障害に対応
障害チケットを仕分け、障害のお知らせを作成し、接続クロージャーの報告書を構造化します。
- 顧客をつなぎとめる
解約の兆候を評価し、料金プランをわかりやすく説明し、請求に関する異議申し立てを読み解きます。
- 不正を阻止
SIM 再発行の申請に警告サインがないかを、処理前に確認します。
この業種のアプリケーション
- Fault Ticket Triage
Returns the fault domain, severity, suspected scope and next check for an incoming network trouble report.
Ministral 3 · 14B
- Outage Notice Writer
Turns raw incident facts into a ready-to-send customer outage notification.
Ministral 3 · 14B
- Splice Closure Report
Converts a fibre technician's field notes into a structured job closure report.
Ministral 3 · 14B
- Churn Signal Score
Rates how close a subscriber is to leaving and lists the retention signals found in the interaction notes.
Ministral 3 · 14B
- Tariff Plain Talk
Rewrites the small print of a mobile or broadband plan into plain language a customer understands at the counter.
Ministral 3 · 14B
- Invoice Dispute Reader
Explains a disputed telecom bill line by line and says what the agent should verify before crediting.
Ministral 3 · 14B
- SIM Swap Gatekeeper
Gives an approve, hold or refuse recommendation on a SIM replacement request with the fraud red flags spelled out.
Granite 4 · 3B
- Drive Test Extractor
Pulls radio KPIs out of pasted drive-test or cell log lines into clean labelled rows.
Ministral 3 · 14B
- Roaming Rule Answer
Answers a subscriber's roaming question strictly from the operator policy text you paste in.
Ministral 3 · 14B
- NOC Shift Handover
Condenses a long ticket thread into a handover brief for the incoming network operations shift.
Ministral 3 · 14B
- Complaint Layer Router
Assigns a subscriber complaint to the single network layer that should own it, with the clues that decided it.
Ministral 3 · 14B
- Site Survey Digest
Structures a mobile site survey scribble into the standard block-by-block survey sheet.
Ministral 3 · 14B
- Alarm Code Decoder
Explains pasted access-network alarms and says whether a truck roll is really needed.
Ministral 3 · 14B
- OTDR Trace Advisor
Reads pasted OTDR event values and names the likely fibre defect plus the field action.
Ministral 3 · 14B
- Support Reply Translator
Translates a telecom support reply into the subscriber's language while keeping references and figures intact.
Ministral 3 · 14B
- Retention Offer Script
Writes the agent's save call script built only from the offers currently authorised.
Ministral 3 · 14B
- Porting Request Check
Says whether a number portability request is complete and flags the element that blocks it.
Granite 4 · 3B
- Maintenance Window Plan
Drafts a step-by-step method of procedure with validation and rollback for a planned network change.
Ministral 3 · 14B
- Trade-In Grade Sheet
Grades a handset offered for trade-in at the counter and lists any issue that blocks the buy-back.
Ministral 3 · 14B
- Provisioning Config Draft
Produces a commented CLI configuration snippet and verification commands for a new subscriber service.
Ministral 3 · 14B
- Incident Postmortem Draft
Turns an incident timeline into a blameless postmortem with root cause, impact and corrective actions.
Ministral 3 · 14B
- Voice Quality Diagnosis
Reads pasted call quality statistics and names the likely cause of the audio problem plus the next test.
Ministral 3 · 14B
- Capacity Trend Review
Reviews pasted utilisation figures for a link or a cell and says whether and when an upgrade is needed.
Ministral 3 · 14B
- SLA Breach Assessment
Compares an outage record against the contracted service levels and states whether a credit is owed.
Ministral 3 · 14B
- Peering Request Review
Recommends accept, negotiate or decline on an incoming peering request with each policy criterion judged.
Ministral 3 · 14B
- Enterprise Lead Score
Rates how qualified a business connectivity lead is and lists what the sales rep must confirm next.
Ministral 3 · 14B
- Circuit Acceptance Check
Says whether a delivered circuit passes acceptance against the ordered specification and lists the failures.
Ministral 3 · 14B
- WAN Requirement Extractor
Pulls the sites, bandwidths and services out of a customer connectivity brief into clean labelled rows.
Ministral 3 · 14B
- Tender Response Draft
Drafts one answer section of a connectivity tender using only the capabilities you supply.
Ministral 3 · 14B
- Rate Card Comparison
Compares two wholesale rate cards line by line and says which one wins and under what condition.
Ministral 3 · 14B
- Fraud Traffic Review
Reviews a pasted call or messaging pattern and names the fraud scheme it resembles plus the containment step.
Ministral 3 · 14B
- Spam Message Verdict
Classifies a reported message or call as legitimate, nuisance or fraud and says what to tell the reporter.
Ministral 3 · 14B
- Regulator Complaint Reply
Drafts the operator's formal reply to a subscriber complaint escalated by a regulator or mediator.
Ministral 3 · 14B
- Contract Exit Explainer
Explains in plain words what a subscriber must do to leave and what leaving will cost.
Ministral 3 · 14B
- Plan Fit Recommender
Picks the single plan from your catalogue that best fits a customer's stated usage and explains why.
Ministral 3 · 14B
- Install Order Readiness
Says whether an installation order can be scheduled and names the element still blocking it.
Ministral 3 · 14B
- Field Job Prioritiser
Orders the day's field jobs into an execution sequence and justifies each position.
Ministral 3 · 14B
- Tower Climb Safety Brief
Writes the pre-climb safety briefing for a mobile site intervention from the job details.
Ministral 3 · 14B
- Antenna Objection Reply
Drafts a measured reply to residents or a council objecting to a mobile site installation.
Ministral 3 · 14B
- Tower Lease Clause Check
Reads a site or rooftop lease and flags the clauses that matter before a mobile site is built.
Ministral 3 · 14B
- Spectrum Licence Digest
Extracts the bands, obligations and deadlines of a spectrum licence into a compliance table.
Ministral 3 · 14B
- Firmware Release Brief
Turns a router or handset changelog into a short brief the support floor can use during rollout.
Ministral 3 · 14B
- Support Article Writer
Turns a solved ticket into a reusable help-centre article written for the subscriber.
Ministral 3 · 14B
- IoT SIM Fleet Check
Diagnoses why machine-to-machine SIM cards stopped reporting and gives the checks to run in order.
Ministral 3 · 14B
- Cable Damage Claim Note
Drafts the formal claim letter sent to the third party that damaged the operator's cable.
Ministral 3 · 14B
- Rollout Progress Digest
Condenses weekly deployment figures into a steering committee progress note.
Ministral 3 · 14B
- Interference Complaint Brief
Structures a radio interference report and names the likely source plus the measurement to request.
Ministral 3 · 14B
- Usage Overage Digest
Turns a monthly line-usage export into a ranked list of the lines over their bundle and what the excess is costing.
Ministral 3 · 14B
- Syslog Burst Reader
Condenses a raw device log export into the handful of distinct events behind the noise, with the likeliest cause of each.
Ministral 3 · 14B
- Device Config Auditor
Reviews a saved router or switch configuration and flags the risky, missing and non-standard lines.
Ministral 3 · 14B
- Carrier MSA Risk Read
Pulls the commitments, exit terms and liability caps out of a carrier master service agreement and names the three that sit against you.
Ministral 3 · 14B
- Wayleave Consent Digest
Summarises a wayleave or land access agreement into what the build crew may actually do, where, and by when.
Ministral 3 · 14B
- Change Request Reviewer
Checks a submitted change request against what a change board actually needs before it can be approved.
Ministral 3 · 14B
- Site BOM Verifier
Compares a site bill of materials against the design so you learn what is missing or wrong before the van is loaded.
Ministral 3 · 14B
- RMA Batch Summary
Turns a batch of returned-equipment records into the fault clusters, repeat models and warranty exposure behind them.
Ministral 3 · 14B
- Number Inventory Check
Audits a number range export for unassigned blocks, duplicates and numbers now clear of quarantine.
Ministral 3 · 14B
- Router Light Reader
Reads the indicator lights in a photo of a customer's router and says what the pattern means and what to try next.
Ministral 3 · 14B
- Device Label Reader
Transcribes the model, serial, MAC and part numbers from a photo of an equipment label into clean text you can paste.
Ministral 3 · 14B
- Cabinet Tidiness Audit
Rates a photo of an installed cabinet or rack on visible workmanship and lists what to tidy before sign-off.
Ministral 3 · 14B
- Whiteboard Topology Notes
Turns a photo of a network sketched on a whiteboard into written notes listing the devices, the links and the open questions.
Ministral 3 · 14B
- Shop Display Check
Reviews a photo of a store display and reports what is on show, what is missing and how it reads to a passing customer.
Ministral 3 · 14B
アプリケーションの仕組み
- 業務を選ぶ
各アプリケーションは、その業種の業務を 1 つ担い、1 文で説明されています。
- フィールドに入力
アプリケーションが求めるフィールドに、メモ、メッセージ、文書の抜粋を貼り付けます。
- 回答を活用
コピー、送信、保存できる構造化された結果を読むか、Ultineo Reasoning の API から取得します。
これらの業務を Ultineo Reasoning に任せる
チームに必要なアプリケーションをお知らせください。アクセスを開設します。
これらのアプリケーションに関するご質問
はい。各プランには、カスタマイズできるアプリケーションが一定数含まれており、フィールドや指示を自社のやり方に合わせられます。
フィールドで求められる内容だけです。たとえばメモ、メッセージ、文書の抜粋などです。業務に必要な範囲を超えて個人データを共有しないでください。
はい。Ultineo Reasoning の API は、プロジェクトで利用できるすべてのアプリケーションを起動し、実行が完了すると回答を返します。