미디어·문화·커뮤니케이션 · 통신
통신 사업자를 위한 AI 애플리케이션
장애 티켓 분류, 서비스 중단 안내 작성, 요금제와 청구서 설명, 해지 징후와 위험한 SIM 교체 발견을 수행합니다.
이 애플리케이션이 맡는 업무
- 장애 처리 완료
장애 티켓을 분류하고, 서비스 중단 안내를 작성하고, 접속함 작업 보고서를 구조화합니다.
- 고객 유지
해지 징후를 평가하고, 요금제를 쉬운 말로 설명하고, 청구서 이의 제기를 검토합니다.
- 부정 행위 차단
SIM 교체 요청이 처리되기 전에 경고 신호가 없는지 확인합니다.
이 업종의 애플리케이션
- Fault Ticket Triage
Returns the fault domain, severity, suspected scope and next check for an incoming network trouble report.
Ministral 3 · 14B
- Outage Notice Writer
Turns raw incident facts into a ready-to-send customer outage notification.
Ministral 3 · 14B
- Splice Closure Report
Converts a fibre technician's field notes into a structured job closure report.
Ministral 3 · 14B
- Churn Signal Score
Rates how close a subscriber is to leaving and lists the retention signals found in the interaction notes.
Ministral 3 · 14B
- Tariff Plain Talk
Rewrites the small print of a mobile or broadband plan into plain language a customer understands at the counter.
Ministral 3 · 14B
- Invoice Dispute Reader
Explains a disputed telecom bill line by line and says what the agent should verify before crediting.
Ministral 3 · 14B
- SIM Swap Gatekeeper
Gives an approve, hold or refuse recommendation on a SIM replacement request with the fraud red flags spelled out.
Granite 4 · 3B
- Drive Test Extractor
Pulls radio KPIs out of pasted drive-test or cell log lines into clean labelled rows.
Ministral 3 · 14B
- Roaming Rule Answer
Answers a subscriber's roaming question strictly from the operator policy text you paste in.
Ministral 3 · 14B
- NOC Shift Handover
Condenses a long ticket thread into a handover brief for the incoming network operations shift.
Ministral 3 · 14B
- Complaint Layer Router
Assigns a subscriber complaint to the single network layer that should own it, with the clues that decided it.
Ministral 3 · 14B
- Site Survey Digest
Structures a mobile site survey scribble into the standard block-by-block survey sheet.
Ministral 3 · 14B
- Alarm Code Decoder
Explains pasted access-network alarms and says whether a truck roll is really needed.
Ministral 3 · 14B
- OTDR Trace Advisor
Reads pasted OTDR event values and names the likely fibre defect plus the field action.
Ministral 3 · 14B
- Support Reply Translator
Translates a telecom support reply into the subscriber's language while keeping references and figures intact.
Ministral 3 · 14B
- Retention Offer Script
Writes the agent's save call script built only from the offers currently authorised.
Ministral 3 · 14B
- Porting Request Check
Says whether a number portability request is complete and flags the element that blocks it.
Granite 4 · 3B
- Maintenance Window Plan
Drafts a step-by-step method of procedure with validation and rollback for a planned network change.
Ministral 3 · 14B
- Trade-In Grade Sheet
Grades a handset offered for trade-in at the counter and lists any issue that blocks the buy-back.
Ministral 3 · 14B
- Provisioning Config Draft
Produces a commented CLI configuration snippet and verification commands for a new subscriber service.
Ministral 3 · 14B
- Incident Postmortem Draft
Turns an incident timeline into a blameless postmortem with root cause, impact and corrective actions.
Ministral 3 · 14B
- Voice Quality Diagnosis
Reads pasted call quality statistics and names the likely cause of the audio problem plus the next test.
Ministral 3 · 14B
- Capacity Trend Review
Reviews pasted utilisation figures for a link or a cell and says whether and when an upgrade is needed.
Ministral 3 · 14B
- SLA Breach Assessment
Compares an outage record against the contracted service levels and states whether a credit is owed.
Ministral 3 · 14B
- Peering Request Review
Recommends accept, negotiate or decline on an incoming peering request with each policy criterion judged.
Ministral 3 · 14B
- Enterprise Lead Score
Rates how qualified a business connectivity lead is and lists what the sales rep must confirm next.
Ministral 3 · 14B
- Circuit Acceptance Check
Says whether a delivered circuit passes acceptance against the ordered specification and lists the failures.
Ministral 3 · 14B
- WAN Requirement Extractor
Pulls the sites, bandwidths and services out of a customer connectivity brief into clean labelled rows.
Ministral 3 · 14B
- Tender Response Draft
Drafts one answer section of a connectivity tender using only the capabilities you supply.
Ministral 3 · 14B
- Rate Card Comparison
Compares two wholesale rate cards line by line and says which one wins and under what condition.
Ministral 3 · 14B
- Fraud Traffic Review
Reviews a pasted call or messaging pattern and names the fraud scheme it resembles plus the containment step.
Ministral 3 · 14B
- Spam Message Verdict
Classifies a reported message or call as legitimate, nuisance or fraud and says what to tell the reporter.
Ministral 3 · 14B
- Regulator Complaint Reply
Drafts the operator's formal reply to a subscriber complaint escalated by a regulator or mediator.
Ministral 3 · 14B
- Contract Exit Explainer
Explains in plain words what a subscriber must do to leave and what leaving will cost.
Ministral 3 · 14B
- Plan Fit Recommender
Picks the single plan from your catalogue that best fits a customer's stated usage and explains why.
Ministral 3 · 14B
- Install Order Readiness
Says whether an installation order can be scheduled and names the element still blocking it.
Ministral 3 · 14B
- Field Job Prioritiser
Orders the day's field jobs into an execution sequence and justifies each position.
Ministral 3 · 14B
- Tower Climb Safety Brief
Writes the pre-climb safety briefing for a mobile site intervention from the job details.
Ministral 3 · 14B
- Antenna Objection Reply
Drafts a measured reply to residents or a council objecting to a mobile site installation.
Ministral 3 · 14B
- Tower Lease Clause Check
Reads a site or rooftop lease and flags the clauses that matter before a mobile site is built.
Ministral 3 · 14B
- Spectrum Licence Digest
Extracts the bands, obligations and deadlines of a spectrum licence into a compliance table.
Ministral 3 · 14B
- Firmware Release Brief
Turns a router or handset changelog into a short brief the support floor can use during rollout.
Ministral 3 · 14B
- Support Article Writer
Turns a solved ticket into a reusable help-centre article written for the subscriber.
Ministral 3 · 14B
- IoT SIM Fleet Check
Diagnoses why machine-to-machine SIM cards stopped reporting and gives the checks to run in order.
Ministral 3 · 14B
- Cable Damage Claim Note
Drafts the formal claim letter sent to the third party that damaged the operator's cable.
Ministral 3 · 14B
- Rollout Progress Digest
Condenses weekly deployment figures into a steering committee progress note.
Ministral 3 · 14B
- Interference Complaint Brief
Structures a radio interference report and names the likely source plus the measurement to request.
Ministral 3 · 14B
- Usage Overage Digest
Turns a monthly line-usage export into a ranked list of the lines over their bundle and what the excess is costing.
Ministral 3 · 14B
- Syslog Burst Reader
Condenses a raw device log export into the handful of distinct events behind the noise, with the likeliest cause of each.
Ministral 3 · 14B
- Device Config Auditor
Reviews a saved router or switch configuration and flags the risky, missing and non-standard lines.
Ministral 3 · 14B
- Carrier MSA Risk Read
Pulls the commitments, exit terms and liability caps out of a carrier master service agreement and names the three that sit against you.
Ministral 3 · 14B
- Wayleave Consent Digest
Summarises a wayleave or land access agreement into what the build crew may actually do, where, and by when.
Ministral 3 · 14B
- Change Request Reviewer
Checks a submitted change request against what a change board actually needs before it can be approved.
Ministral 3 · 14B
- Site BOM Verifier
Compares a site bill of materials against the design so you learn what is missing or wrong before the van is loaded.
Ministral 3 · 14B
- RMA Batch Summary
Turns a batch of returned-equipment records into the fault clusters, repeat models and warranty exposure behind them.
Ministral 3 · 14B
- Number Inventory Check
Audits a number range export for unassigned blocks, duplicates and numbers now clear of quarantine.
Ministral 3 · 14B
- Router Light Reader
Reads the indicator lights in a photo of a customer's router and says what the pattern means and what to try next.
Ministral 3 · 14B
- Device Label Reader
Transcribes the model, serial, MAC and part numbers from a photo of an equipment label into clean text you can paste.
Ministral 3 · 14B
- Cabinet Tidiness Audit
Rates a photo of an installed cabinet or rack on visible workmanship and lists what to tidy before sign-off.
Ministral 3 · 14B
- Whiteboard Topology Notes
Turns a photo of a network sketched on a whiteboard into written notes listing the devices, the links and the open questions.
Ministral 3 · 14B
- Shop Display Check
Reviews a photo of a store display and reports what is on show, what is missing and how it reads to a passing customer.
Ministral 3 · 14B
애플리케이션 작동 방식
- 업무 선택
각 애플리케이션은 해당 업종의 업무 하나를 맡으며, 한 문장으로 설명되어 있습니다.
- 필드 입력
애플리케이션이 요구하는 필드에 메모, 메시지, 문서 발췌를 붙여 넣습니다.
- 응답 활용
복사, 전송, 보관할 수 있는 구조화된 결과를 읽거나 Ultineo Reasoning API로 가져옵니다.
이 업무를 Ultineo Reasoning에 맡기세요
팀에 필요한 애플리케이션을 알려 주시면 액세스를 열어 드립니다.
이 애플리케이션에 관한 질문
네. 각 요금제에는 맞춤 설정할 수 있는 애플리케이션이 일정 수 포함되어 있어, 필드와 지침을 업무 방식에 맞출 수 있습니다.
메모, 메시지, 문서 발췌 등 필드에서 요구하는 내용만 입력하면 됩니다. 업무에 필요한 범위를 넘는 개인정보는 공유하지 마세요.
네. Ultineo Reasoning API는 프로젝트에서 사용할 수 있는 모든 애플리케이션을 실행하고, 실행이 완료되면 응답을 반환합니다.