Application catalogue · Bank og privatøkonomi

Complaint Triage Router

Classifies an incoming banking complaint by type, severity, vulnerability signals and owning team.

Talk to us about Ultineo ReasoningSee all the applications of this trade

What you fill in

The application asks for these fields. They are the same on screen and through the API.

  • Complaint textLong text

    Required

  • Channel receivedShort text

    Optional

  • Customer tenureShort text

    Optional

The model that runs it

Each application keeps its own model. This one runs on Ministral 3.

14 billion parametersContext of 256K tokensText and image

See the models

How to use it

  1. 1Stage

    Open your access

    Our team opens your project; the application is in the catalogue of your workspace.

  2. 2Stage

    Fill in its fields

    On screen, or by sending the same fields through the API.

  3. 3Stage

    Read the answer, or chain it

    The answer is kept with its usage, and it can feed the next step of a chain.

Want this application in your work?

Tell us the tasks to hand over and we will open your access.

Talk to us about Ultineo Reasoning