Application catalogue · Serviços de TI e software
Ticket Triage Router
Reads an incoming helpdesk ticket and returns its category, target queue, priority and the questions still missing.
What you fill in
The application asks for these fields. They are the same on screen and through the API.
Ticket textLong text
RequiredReported byShort text
OptionalProduct or serviceShort text
Optional
The model that runs it
Each application keeps its own model. This one runs on Ministral 3.
14 billion parametersContext of 256K tokensText and image
How to use it
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1Stage
Open your access
Our team opens your project; the application is in the catalogue of your workspace.
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2Stage
Fill in its fields
On screen, or by sending the same fields through the API.
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3Stage
Read the answer, or chain it
The answer is kept with its usage, and it can feed the next step of a chain.
Want this application in your work?
Tell us the tasks to hand over and we will open your access.