Membership

Give your membership programme clear rules and benefits

Build membership levels and benefits, define paid membership offers and follow your members.

Give your customer programme a clear structure

Your programme

Choose its name, duration and availability.

Levels and benefits

Set discounts, points thresholds and the advantages of each level.

Member directory

Find members by customer, level and active or expired membership.

Define what membership means in your shop

Choose the programme name, duration and availability, then build its levels. Each level has its own discount, points threshold and benefits, so customers are not left with an unexplained label attached to their account.

Maintain the membership offer customers can buy, including its availability and shop-currency price. This is your merchant programme's offer, separate from any Ultineo subscription or public platform pricing.

Define benefits customers can understand

Programme settings. Maintain the name, duration and availability. These settings describe the merchantโ€™s customer programme, separate from an Ultineo subscription.

Levels with explicit benefits. Maintain each levelโ€™s discount, points threshold and benefits. A clear definition is more useful than an unexplained tier name.

A dated member directory. Read level, origin and membership dates. Filter active or expired entries to distinguish current cover from past membership.

Follow the people behind the programme

The member directory shows levels, membership origins and start and end dates. Search by customer or narrow the list to a level and active or expired memberships, then open the customer record for purchase context.

Review membership before retiring a level: one still held by members is protected from removal. The tools organize your programme and recorded benefits; they do not guarantee repeat purchases or automatically define your commercial strategy.

Manage the programme and its recorded members

Prepare the programme. Set the levels and the supported offer customers can buy, including its shop-currency price and availability.

Review the membership. Find the customer or level in the directory and inspect dates. Open the customer record for the related purchase context.

Change levels responsibly. Review members before retiring a level. A level still held by members is protected from removal; benefits do not guarantee repeat purchases.

Build a customer programme you can explain

Give members clear levels and your team a maintained directory to follow.

Questions about Membership

Yes. Create the levels your programme needs with their own benefits and thresholds.

Yes. Programme settings include how long membership lasts.

Yes. Maintain the supported offer and its price in your shop's currency.

Yes. The directory supports active, expired and past membership filters.

No. Removal is protected while members still hold the level.

No. It is the membership programme offered by your shop to its customers.