Delivery settings
Offer delivery choices that match each destination
Define carriers, delivery methods, countries, prices and delivery times once for your shop.
Build delivery choices around where you sell
- Carriers
Maintain carrier names, codes and logos, including postal-code surcharges.
- Delivery zones
Choose which countries each zone covers and which carriers serve it.
- Delivery choices
Set the methods, rates and lead times offered to customers at checkout.
Keep carriers, zones and methods distinct
Maintain carrier identities, codes and logos, then define the zones they serve. A zone's countries give the geographical coverage; the available methods describe the choices your customers can select when ordering.
Set the supported rates and lead times and review postal-code surcharges where relevant. Clear delivery configuration helps you offer choices that match the destination, rather than assuming a carrier name alone establishes a service.
Match delivery choices to their coverage
Carrier identities. Maintain carrier names, codes and logos in the directory. A carrier entry identifies the service; zones define where it is offered.
Countries inside zones. Choose the countries covered by each zone and its methods. Review coverage when adding another market to the shop.
Rates, lead times and surcharges. Maintain the supported prices, delivery times and postal-code surcharges. Make sure the offered terms match the destination concerned.
Prepare delivery before opening a market
Publication reports whether a country has delivery coverage, but this workspace owns that setup. Revisit zones when expanding to a new country and make sure the checkout can offer an applicable method.
Use shipment records afterward to follow actual parcels. Configuration describes the service offered; carrier tracking and shipment history show what happened to a particular delivery.
Prepare a destination that checkout can serve
Define the coverage. Prepare the carrier and zone with the countries it serves. Avoid assuming a recognized carrier name establishes every destination automatically.
Prepare the methods. Set the relevant rates, times and supported surcharges. Review the choices the customer should see for that zone.
Check publication and checkout. Review country coverage in Publication, then check the actual checkout choices. Shipment records take over when a particular parcel is created.
Give expansion a practical delivery foundation
Prepare countries, methods and carrier information before inviting shoppers to order.
Questions about Delivery settings
A configured group of countries and associated delivery coverage for your shop.
A delivery choice offered to the shopper under your configured conditions.
Yes. Carrier settings include the identity information used by the shop.
Yes. Carrier settings support the relevant postal-code surcharge information.
No. Configure coverage here; Publication reports whether it is present.
No. Actual delivery is followed through the shipment and carrier tracking.