Guides

Written by the Ultineo team for merchants who sell in several countries and for businesses preparing a software project. Each guide teaches a method that holds whatever tool runs your shop or builds your software, with a worked example at every step, then shows where it is done in Ultineo.

Checked against the product in November 2026

Ultineo E-commerce

Selling in a new country: the five things to open

Know what to prepare, and in which order, so that a buyer in one more country can find your shop, read it, pay and receive the parcel.

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Ultineo E-commerce

Choosing your next market from your own figures

Read your own reports in the right order, with the two definitions that change every conclusion, and plan a small test in one country.

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Ultineo E-commerce

Delivering abroad: zones, rates and times you can keep

Build a delivery promise from your preparation time, the carrier's time and a price by zone and by weight, then check each parcel against it.

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Ultineo E-commerce

When a parcel comes back: returns, refusals and carrier claims

Tell a refused parcel from a lost one and from a buyer's return, record each case and decide when to give money back.

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Ultineo E-commerce

Product feeds: how shopping and advertising services find your catalogue

Check your product facts, choose the range to send and give each country and language its own feed address.

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Ultineo SaaS

From an idea to a specification

Describe the software you need as situations that someone can check, in the words of your trade and without technical knowledge.

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A guide or the help center?

A guide teaches a method: what to decide, in which order and why, with a worked example at every step. It stays useful whatever tool you use.

A help center shows a screen: where to click and what each field does, one product at a time. When you already know what you want to do, start there.

Each guide links to the help articles of the screens it names.

Put a method to work with Ultineo

Send your application: our team reviews each one before an account or a project is opened.